[Today’s episode: 7 minutes]
Can you hear them now?
For a solid eight weeks, we’ve been working with managers on how best to communicate with their teams remotely during the COVID-19 crisis. This week—at your request—we turn that question on its head: How can leadership teams make sure they’re really hearing from staff and directing feedback effectively?
In today’s episode, we talk through our best strategies for expanding listening channels to make space for all this new traffic and keep it moving in the right directions. From surveys and focus groups to informal listening sessions, we cover approaches to soliciting feedback ― and offer you ideas on how to execute.
Give it a listen, and then let us know what questions are keeping you up at night. We’re listening.