Talk of COVID-19, or Coronavirus, is dominating the headlines, your timeline ― and probably your headspace. On top of your own family’s health and wellbeing, you have your business, customers and employees to worry about.
As you navigate the fine line between information-sharing and fear mongering, what’s the right message to send? Andy Gilman — a well-known crisis comms expert — has the answers in today’s episode of EE Voice – in less than 14 minutes. (As anyone can now tell you, that’s equivalent to time spent on about 42 hand-washings).
Whether you are adapting an existing crisis communications plan or starting from scratch, you’ll want to tune in for Andy’s expertise. You can learn more about Andy and his company at CommCore Consulting.