Rich Klein was joined by Felix Nater (Nater & Associates) and Timmian Massie (Health Quest) to analyze the communication and security/law enforcement protocols in the aftermath of a terrorist-inspired incident on the campus of Ohio State University in Columbus on November 28, 2016.
The show discussed “run, hide, fight” as well as workplace violence prevention and crisis news conferences.
Felix Nater, a workplace violence prevention and security consultant, talked about the importance of corporate and organization leaders to create a culture in which it is safe to report information about someone who may be thinking about committing an act of violence on the premises.
Timmian Massie, a veteran public affairs spokesperson for Marist College, noted that some college campuses and hospitals have unarmed security and depend largely on the local police force while others have a fully trained armed police force.
Nater pointed out that students and administrations can’t depend entirely on campus or local police when faced with a violent threat and must have their own personal plan to protect themselves.
Klein and the panel agreed that Ohio State University, as well as spokespeople for local law enforcement and the hospital, did a good job collaborating at keeping the media informed during the crisis but Klein suggested that the president of the University seemed to rush his words at the first news conference. He said it’s always better to speak slowly and calmly in a crisis situation.