FIR Podcast Network

The Customer Experience (CX) is defined loosely as the cumulative impact of every interaction a customer has with a company, from first becoming aware of[Read More…]

Does advancing to the ranks of senior management really require you to win the battle for a coveted “seat at the table?” To make the transition to a top leadership position requires a change in behavior to advance your career and the role of communication. The June installment of “Circle of Fellows” will examine the communicator as facilitator in the boardroom, as a leader of innovation, and a unifier and ground-breaker in transformative collaboration. At noon EDT on Thursday, June 21, four IABC Fellows will participate in a live online conversation about leadership skill-building for communicators. The panel includes James Lukaszewski, Mary Ann McCauley, Barbara Puffer, and Angela Sinickas. FIR podcast host Shel Holtz (also a Fellow) will moderate.
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According to a recent New York Times article, “Chief executives across the business world are increasingly wading into political issues that were once considered off[Read More…]